CUSTOMER HAS 24 HRS FROM DELIVERY TO NOTIFY ISLAND MEDICAL
(MAURITIUS) LTD OF ANY WISH TO RETURN GOODS.
CUSTOMER MUST RECEIVE ADVANCED AUTHORISATION FROM ISLAND
MEDICAL (MAURITIUS) LTD BEFORE RETURNING THE MERCHANDISE.
MERCHANDISE MUST BE RETURNED WITHIN 2 WEEKS OF THE
AUTHORISATION TO RETURN.
SEE BELOW TO SEE IF YOUR PRODUCT QUALIFIES FOR RETURN.
Ready Made Compression Products (Toe Caps, Armsleeves, Gloves
and Stockings) and Ready Made Orthopaedic Products can be
- The product is free of physical damage,
signs of wear, discolouration and odours.
- The product is returned in its original
packaging. This too must be undamaged.
- Refunds for returned merchandise will be
issued less the original shipping costs.
- Merchandise returned to us must be shipped
at the customers expense.
- The refund will be processed within 24hrs
of the merchandise being returned in good condition.
- Products that are returned and found to be
worn or damaged will not be refunded.
Made products cannot be returned.
3. Sealed or
sterile products cannot be returned.